Chip Inn Dunblane
Website: chipinndunblane.uk
Address: 1 Station Road, Dunblane, FK15 9ET
Contact: +44 7438 385535
Introduction
Your privacy is important to us at Chip Inn Dunblane. We are committed to protecting your personal information and being transparent about how we use it. This policy describes how we collect, store, use, and share your personal data when you place an order through our online ordering platform.
Information We Collect
When you place an order, we collect the following personal data:
- Your name
- Contact information (phone number, email address)
- Delivery address
- Order history
- Payment amounts
- Any custom notes or instructions added to orders
Purpose of Data Collection
We collect your personal data for the following purposes:
- Processing and managing your orders
- Delivering your orders efficiently
- Communicating with you about your orders and our services
- Marketing and promotional communications, if you consent to receive them
- Improving customer service and our offerings
Sharing of Personal Data
Your personal data may be shared with third parties solely for the purposes outlined above:
- Online ordering system provider: To facilitate and manage online orders efficiently.
- Delivery drivers: To ensure the accurate and timely delivery of your orders (limited to your name, address, and phone number).
We do not share or sell your personal data to third parties for unrelated purposes or marketing without your explicit consent.
Legal Basis for Processing
We process your data under the following legal bases:
- Performance of a contract (processing your order)
- Legitimate interest (order management, customer service)
- Consent (marketing communications)
Your Rights Under GDPR
You have the right to:
- Request access to the personal data we hold about you.
- Request rectification of inaccurate personal data.
- Request deletion of your personal data (subject to legal requirements).
- Object to or restrict processing of your data.
- Withdraw consent for marketing communications at any time.
If you wish to exercise these rights, please contact us using the contact details provided above.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Typically, order details and personal data will be retained for up to 24 months unless longer retention is legally required or justified.
Security of Data
We implement appropriate security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions, concerns, or complaints about our use of your personal data, please contact us:
Chip Inn Dunblane
1 Station Road, Dunblane, FK15 9ET
Phone: +44 7438 385535